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SIP CLOUD

ESSENTIAL

£5/user/month


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For small business up to 5 users in need of only essential phone system features:

  • All the essential phone system features you'll need to run a successful business
  • Keep your existing phone number, or choose a number from any UK area code
  • Purchased handsets shipped to you pre-configured, they work straight out the box
  • All users can be on the phone at the same time for both inbound and outbound calls
  • System management and fully itemised call history via our online dashboard
  • Easily move up to a different service plan when your business changes or grows
  • Email and phone support plus access to our comprehensive bite size guides
  • Totally free calls to any other company also using the SiP Cloud platform
SIP CLOUD

ENTERPRISE

£20/user/month


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Every feature from Professional + enterprise level enhancements:

  • 10 years call history, reporting & analytics
  • Automatic call recording + 10 years unlimited call recording storage
  • Advanced reporting and notifications
  • Office phone Hot Desking
  • Powerful REST-API
  • Includes Contact Centre Lite
  • Contact centre agents
  • Supervisor dashboard
  • Unlimited call queues
  • Unlimited real-time wallboards
  • Call Whisper, Call Spy, Call Barge
  • Contact centre analytics and reporting
COMPARE PLANS
Have a question? Call 0300 580 8080 ESSENTIAL PROFESSIONAL ENTERPRISE
Pre-Pay Billing
Post-Pay Billing
Extension Dialling
Call Transfer – Attended & Blind
Call Forwarding
Find Me Follow Me (FMFM) / Mobile Twinning
Call Pickup
Call Waiting
Music on Hold
Auto Attendant (IVR)
Time-Based Call Routing 1 per phone number
Caller ID Based Routing
Day Mode / Night Mode
Hunt Groups / Ring Groups 1 per phone number
Call Park
Voicemail
Voicemail to Email
Voicemail to Email Transcription
Inbound & Outbound eFAX
Dial-In Audio Conferencing
Three-Way Calling
Anonymous Call Rejection
Caller ID Black List
Web Based Management Portal
BLF (Busy Lamp Field)
Speed Dials
Account Spend Limits / Alerts
Automatic Fraud Protection
Remote Phone Management
End-To-End Call Encryption
Upgrades & New Features Releases
999 / 112 Emergency Services Dialling
Automated Business Reporting
Itemised Call History & Analytics - 1 Year Data Retention
Itemised Call History & Analytics - 3 Years Data Retention
Itemised Call History & Analytics - 10 Years Data Retention
Call Recording - 10 Years Data Retention
Powerful REST-API Integration
Office Phone Hot Desking
Contact Centre Lite

SIP Cloud Enterprise includes Contact Centre Lite, giving essential contact centre functionality to departments dedicated to handling inbound calls.

ESSENTIAL PROFESSIONAL ENTERPRISE
Contact Centre Agents
Supervisor Dashboard
Powerful Call Queues
Real-time Wallboards
Call Whisper, Call Spy, Call Barge
Contact Centre Analytics

Add only what you need

Have a question? Call 0300 580 8080

Mobile, Desktop and WebRTC App

Add mobility to your service and allow users to make and receive calls from any location just like they were in the office. Users get access to every App version.

£5.00
/user/month

Learn more
Additional Phone Numbers

Get a free phone number up to the number of users on your account. Add more numbers if you need to from any UK area code.

£2.50
/number/month
International Inbound Numbers

Do you have an international presence and need an easy way for overseas customers to contact you? We provide international numbers in 50 countries.

£10.00
/number/month
Professional Audio Recordings

From a choice of voice-over artists to a selection of background tracks, we'll create the professional audio that suits your company's personality.

from £150.00

Call Bundle

Unlimited UK Landline & Mobile Calls

Set your monthly call costs by adding our great value Unlimited* UK Call Bundle, calls to 01, 02, 03 and 07 numbers are included in the package.

£5.00
/user/month
SERVICE INFORMATION

New phone system setup lead time is approximately 1 working day.

Number porting lead time is typically 5 – 10 working days.

Any setup or 1 off charges are paid in advance prior to the service being ordered.

SIP Cloud Essential is a 1 month rolling service which can be cancelled at any time. Upon cancelling, the service will continue until end of your current subscription period.

SIP Cloud Professional and Enterprise service contracts are an initial 12 months, which then automatically switch to 1 month rolling on the 13th month.

*Unlimited UK Landline & Mobile Call Bundle is subject to a 2000 minute per user per month fair usage policy. All users on your account must be upgraded to the package.

Re-using your current VoIP hardware? Speak to us about our complimentary provisioning service. We will help you upgrade, configure and enrol your hardware on to the SiP Cloud platform.

Ongoing helpdesk support (phone / email) and training is included at no extra cost for the duration of the service, we want you to get the best out of your system.

Onsite installation and training by a professional SiPalto engineer available at £375.00 per 1/2 day time slot, new system setups which require no visit do not incur a charge.

All (out of bundle) calls made using the SIP Cloud service are charged at the current call rate published on our Call Rates page.

Use of the SIP Cloud service is bound by our Terms & Conditions.

Prices are quoted ex. VAT. Please add VAT at the standard rate.