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Privacy Policy

Last Updated: 04/01/2024

Thank you for visiting This privacy policy outlines how we collect, use, store, and protect your personal information. We are committed to respecting and protecting your privacy.

1. Introduction

This privacy policy applies to all users of and users of our software and services. By using our website or our software, you consent to the collection, use, and disclosure of your personal information as described in this policy.

2. Types of Information Collected

We may collect the following types of personal information:

- Names

- Email addresses

- Phone numbers

- Any other information you voluntarily provide through forms or interactions with our website.

3. Collection Methods

We collect personal information through various methods, including:

- Information you provide when filling out forms on our website

- Automatic collection through cookies and similar technologies

- Log files that track your interactions with our website

- Log files that track your interactions with our software

4. Purpose of Collection

We collect personal information for the following purposes:

- Providing and personalising our services

- Processing orders and transactions

- Analysing website usage and performance

- Analysing software usage and performance

- Sending newsletters and marketing communications (with your consent)

5. Legal Basis for Processing

We process personal information based on the following legal grounds:

- Your consent, which you can withdraw at any time

- The need to fulfil a contract with you

- Our legitimate interests in operating and improving our website and services

- Compliance with legal obligations

6. Data Usage and Sharing

We may use personal information for the purposes outlined above and share it with the following parties:

- Service providers who assist us in delivering our services

- Third-party analytics and advertising platforms

- Law enforcement or government agencies if required by law or to protect our rights and interests

7. User Rights

You have the following rights regarding your personal information:

- The right to access and obtain a copy of your personal information

- The right to correct or update your personal information

- The right to request the deletion of your personal information

- The right to restrict the processing of your personal information

- The right to object to the processing of your personal information

- The right to lodge a complaint with a supervisory authority

To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in section 14.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

9. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not covered by this privacy policy. We recommend reviewing the privacy policies of those websites or services before providing any personal information.

12. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will take appropriate measures to delete the information.

13. Changes to the Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically for any changes.

14. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact:

By post: Sipalto Ltd, 12 Melcombe Place, London, NW1 6JJ

By email:

By phone: 0330 580 80 80